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Is Telecommute Technology The Key Enabler?


Today organisations are looking to offer non-financial benefits to their staff such as being able to telecommute however the primary reason for not moving forward with this strategy appears to be trust. Managers are not so sure that staff can be relied upon to be sufficiently productive while away from the office due to the myriad of potential distractions. oSource has the philosophy that future adoption of remote working is heavily dependant on technology and it's ability to monitor and measure the work performed. Our telecommute technology is able to record time, take screenshots and prompts for the input of memo notes at random intervals.

Statistical evidence shows that productivity increases by over 20% on telecommute days when staff are being monitored. Some feel that this is an invasion of privacy however it can turn into a win-win if both employer and employee benefit. For the employer increased output is always a welcome scenario whereas for the employee the time saved travelling to work provides a major bonus. Coupled with this the employee is able to save on parking and fuel costs.

Monitoring is just one half of the equation as most managers would probably only check collected screenshots on an occasional basis using an exception based model. Productivity is the key measurement that indicates to an employer whether to allow staff to telecommute. oSource has an integrated tool built into it's telecommuting platform that allows an employer to setup forms containing productivity related questions that appear on a telecommuters screen.

Telecommute technology also improves employee loyalty as it is positively received by staff as a sign of employer flexibility. The cost of replacing an employee extends far beyond simply paying for the recruitment as it can also includes termination costs, temporary replacement costs, training costs, and lost productivity. An employee who leaves can also affect customer loyalty.

Telecommute research conducted on the psychological perspective of remote work has highlighted that 2.5 days per week is the optimum time that staff should be allowed as anything higher or lower has some form of negative impact.

Increased telecommute work times lead to :
  • Greater perceived autonomy.
  • Improved job satisfaction.
  • Increased job performance.
  • Decreased work–family conflict.
  • Decreased employee-manager relationship quality.
  • Decreased telecommuter–coworker relationship quality.
  • Decreased employee turnover.
  • Lower employee stress.
oSource is at the forefront of developing technology designed to enable organisations to provide telecommute options to it's employees. If you would like to know more please contact us and we would be happy to provide your company with an evaluation license.




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